Email: contact@downthere.healthcare
Phone: 0413 776 070
Open Monday to Friday
0900 to 1700 AEDT
Downthere Healthcare
483 Hovell Street
South Albury
NSW 2640
Australia
All orders currently originate from Melbourne, Australia.
We utilise Australia Post Express Shipping, which is the fastest shipping option available to us.
All orders are processed within 2 business days.
An estimate of order transit time can be found here for deliveries within Australia, and here for international deliveries.
Delays due to parcels being held up in customs are out of our control, and we appreciate your patience with this.
If you provide your email address and phone number, you will receive a tracking number from Australia Post once the package has been processed by them. If you have not received this within 3 business days, please get in touch with us via our email below and we will follow this up for you.
If you have not received your package within the time frame indicated above, please send us an email and we will follow it up for you.
Prices for shipping are currently as follows. For international customers, this will be automatically converted to your local currency by our website when you start the checkout process.
We apologise for the high prices of postage. We are working on it.